GDPR Compliance

Last Updated: September 30, 2026

Our Commitment to GDPR

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws. This page explains how we comply with GDPR requirements and what rights you have regarding your personal information.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit forms or contact us, you provide consent to process your information for the stated purposes
• Contract Performance: Processing is necessary to provide the services you request
• Legitimate Interests: We process data to improve our services and communicate about relevant offerings

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected or if you withdraw consent.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a portable format and to have it transferred to another data controller.

Right to Object

You can object to our processing of your personal data in certain circumstances, particularly for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significant effects on you.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active service inquiries: Until the inquiry is resolved or closed
• Customer records: For the duration of the service relationship plus 6 years for legal and accounting purposes
• Marketing consent: Until you withdraw consent or we determine the data is no longer relevant

Data Protection Officer

For GDPR-related inquiries or to exercise your rights, you can contact us at [email protected]. We will respond to your request within one month of receipt.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

International Data Transfers

We do not transfer personal data outside the United Kingdom. All data is stored and processed within the UK under applicable data protection laws.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel only
• Staff training on data protection and privacy

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request to ensure the security of your personal data.